Payment and delivery details

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*These are free on all online orders. Nevertheless, in the case of returning all the products on trial, the customer will be charged, for the cost of postage and packing of the first delivery as follows: 15€ for Spanish orders , 30€ for orders placed from any EU country and 50€ for the ones that are placed from a country outside the EU. For the Canary Islands, Ceuta and Melilla, the amount charged is 30€. Customs and tax charges are always to be paid by the customer.

*The postage & packing costs for the return of trial products are always paid for by the customer and are the customer’s responsibility until they are received by Arixa Clarinets. Therefore, we strongly recommend you choose a dispatching method that has package tracking.


All these terms and conditions are applicable to all online orders, but they may alter in the case of purchasing from an authorised Arixa Clarinets distributor.

For orders placed by Music Shops or authorized Arixa Clarinets distributors, please contact Arixa Clarinets via e-mail at arixa@arixaclarinets.com



As we are an artisanal non mass-producing workshop, and due to high demand, we have an estimated delivery period of three weeks. This delivery time is not applicable to the Handcrafted model, as this requires a close collaboration between clarinetist and craftsman prior to the construction of the barrel. This delivery period is lengthened by the time required by the transport company, approximately 3 to 6 working days for EU countries and variable for the rest of countries.

This site is owned by Bartolomé Mercadal Coll, residing at C/ Bergantí, 417 - Urb. Cala Llonga and NIF 41500147M.

Linking Policy

Any links to other websites that appear on the pages of http://www.arixaclarinets.com are offered to the user merely informative purposes, so http://www.arixaclarinets.com is not responsible for the products, services or content offered or supplied on pages stations located in another domain.

Intellectual and Industrial Property

All material on http://www.arixaclarinets.com belongs to Bartolomé Mercadal Coll and is protected by intellectual property rights as stated in the LPI. Any unauthorized use is expressly understood as a violation of these rights and could lead to appropriate sanctions. It is, therefore, reproduce, use, modification, distribution and public dissemination of the contents of this website without permission of the author perceptive.

Data Protection and Treatment Policy Personal Data

The data provided through the Web are stored in a data file owned by Bartolomé Mercadal Coll has been declared, as is perceptive in Spanish Data Protection Agency. The purpose of this information is solely for the recruitment of the requested service and for subsequent notification of promotions or services within the company itself. In no case be transferred to third parties or companies, except those required by law or associates of Bartolomé Mercadal Coll. The files may be processed by companies responsible for data processing and web hosting. These suppliers have signed service contract committing themselves to the same treatment conditions imposed by Bartolomé Mercadal Coll as required by the Data Protection Act.

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Jurisdiction and applicable law

You agree that the law governing the operation of this service is Spanish. Any dispute concerning the interpretation or application of these provisions shall be the responsibility of the Courts of the consumer. If Customers outside the Spanish state courts competent are those of Menorca.